Privacy Policy

1. Introduction

Welcome to Tabi ("we," "our," or "us"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our queue management service available at tabi.mn and related mobile applications (collectively, the "Service").

We are committed to protecting your privacy and ensuring transparency about our data practices. By using our Service, you agree to the collection and use of information in accordance with this Privacy Policy.

2. Information We Collect

2.1 Information You Provide

• Account Information: Name, email address, phone number, business name
• Profile Information: Business details, operating hours, service descriptions
• Communication Data: Messages, support requests, feedback
• Payment Information: Billing details (processed securely by third-party providers)

2.2 Information Collected Automatically

• Usage Data: How you interact with our Service, features used, time spent
• Device Information: IP address, browser type, operating system, device identifiers
• Location Data: General location information (with your consent)
• Cookies and Tracking: Session data, preferences, analytics information

2.3 Third-Party Integrations

• Google Calendar: Calendar access for appointment scheduling (with explicit consent)
• Google Meet: Meeting creation for online appointments
• Email Services: For sending notifications and confirmations
• SMS Services: For queue updates and notifications (with consent)

3. How We Use Your Information

We use the collected information for the following purposes:

• Service Provision: To provide, maintain, and improve our queue management services
• Account Management: To create and manage your account, authenticate users
• Communication: To send service-related notifications, updates, and support responses
• Appointment Management: To schedule, confirm, and manage appointments
• Analytics: To understand usage patterns and improve our Service
• Legal Compliance: To comply with applicable laws and regulations
• Security: To protect against fraud, abuse, and security threats

4. Google API Services

Our Service integrates with Google API Services, including Google Calendar and Google Meet. When you connect your Google account:

• We access your Google Calendar only to create and manage appointments you schedule through our Service
• We create Google Meet links for online appointments with your explicit consent
• We do not access, store, or use your Google data for any purpose other than providing our queue management services
• You can revoke access to your Google account at any time through your Google Account settings
• Our use of Google APIs complies with Google's API Services User Data Policy

5. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information. We may share information in the following circumstances:

• Service Providers: With trusted third-party service providers who assist in operating our Service
• Legal Requirements: When required by law, court order, or government request
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• Consent: With your explicit consent for specific purposes
• Safety: To protect the rights, property, or safety of our users or others

6. Data Security

We implement appropriate technical and organizational security measures to protect your information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication mechanisms
• Secure data storage and backup procedures

7. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Portability: Request a copy of your data in a portable format
• Opt-out: Unsubscribe from marketing communications
• Consent Withdrawal: Withdraw consent for specific data processing activities

To exercise these rights, please contact us at privacy@tabi.mn

8. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards to protect your information.

10. Children's Privacy

Our Service is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. Your continued use of the Service after such changes constitutes acceptance of the updated Privacy Policy.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us: